Functional Dependence on Artificial Intelligence: A Comparative Case Study of Users in Costa Rica and El Salvador
DOI:
https://doi.org/10.5377/ryr.v1i62.21734Keywords:
artificial intelligence, AI dependence, AI ethics, technological appropriation, Central AmericaAbstract
This article examines the appropriation, functional dependence, and ethical evaluation of artificial intelligence (AI) use in the everyday communicative practices of users in Costa Rica and El Salvador. The study is grounded in the understanding that AI technologies are not neutral but rather act as active mediators in the construction of reality and social interaction. To interpret this dynamic, perspectives from several communication theories—such as technological mediation, the spiral of silence, echo chambers, and framing—are integrated, providing conceptual tools to analyze the interaction between users and AI. Employing a mixed-methods approach, surveys were administered to professionals in training and in active employment in both countries. Quantitative and qualitative data were collected to capture the complexity of this phenomenon. The findings indicate a growing functional dependence, although it is not always explicitly acknowledged by users. The study also reveals a clear awareness of AI’s multiple benefits while highlighting relevant ethical concerns related to the authenticity of information, the spread of misinformation, and the risks associated with symbolic automation. The comparative analysis between Costa Rica and El Salvador reveals convergent patterns in the use and perception of AI, with subtle differences shaped by disparities in access and by the level of technological training available in each country.
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Reality and Reflection
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