COMPETENCIES AND MOTIVATIONS OF TELEWORKERS THAT AFFECT THEIR JOB PERFORMANCE IN ADVERTISING AGENCIE
DOI:
https://doi.org/10.5377/aai.v1i14.20881Keywords:
Telephone-Communication channels, Labor Productivity, Advertising agencies, Employment agenciesAbstract
This research shows the competencies and motivations that affect the performance of advertising agency employees as teleworkers. Through quantitative and qualitative research approaches, it was obtained that the main aspects that positively influence the performance of teleworkers were the skills: detail orientation, working self-management, professional maturity and good communication. Likewise, the main motivations that produce efficient performance were teleworking itself, enhancement of concentration, improved work / home balance, improved time management and satisfaction of needs such as competitiveness, belonging, safety, achievement, self-esteem and self-realization.
ECMH ABIERTA_AT_N14-2020-104-116.
49
HTML (Español (España)) 2
References
Alles, M. A. (2008). Comportamiento organizacional: cómo lograr un cambio cultural a través de gestión de competencias. Buenos Aires: Granica.
Bystrom, K. & Heinstrom, J. (2017). Work and information: which workplace models still work in modern digital workplace? Ninth International Conference on Conceptions of Library and Information Science. Uppsala, Sweden: University of Boras, Sweden.
De Zuani, E. (2003). Introducción a la administración de organizaciones. Salta: Editorial Maktub.
DIGESTYC. (2017). Encuesta de Hogares de Propósitos Múltiples 2017. El Salvador: DIGESTYC.
Hernández, N. (2019, junio 25). ¿Te imaginas trabajar desde casa? Claves para entender la propuesta de ley que busca fomentar el teletrabajo en El Salvador. Retrieved from ElSalvador.com: https://www.elsalvador.com/noticias/nacional/te-imaginas-trabajar-desde-casa-claves-para-entender-la-propuesta-de-ley-que-busca-fomentar-el-teletrabajo-en-el-salvador/614388/2019/
Hernández Sampieri, R. y Mendoza Torres, C. P. (2018). Metodología de la investigación: las rutas cuantitativa, cualitativa y mixta. México D. F.: McGraw Hill.
Hootsuite & We Are Social. (2019). Digital 2019 El Salvador. United States: Kepios, We Are Social, Hootsuite.
Internet World Stats. (2019, junio 30). Internet Usage and Population in Central America. Internet World Stats. Obtenido de: https://www.internetworldstats.com/stats12.htm#central
Kinicki, A. y Kreitner, R. (2003). Comportamiento organizacional: conceptos, problemas y prácticas. México D. F.: The McGraw-Hill Companies, Inc.
Maslow, A. H. (2005). El management según Maslow. Barcelona: Paidós Empresa.
McClelland, D. C. (1999). Human motivation. Cambridge, England: Cambridge University Press.
Owl Labs. (2017). State of Remote Work 2017. United States: Owl Labs & Tiny Pulse.
Owl Labs. (2018). How to Manage Remote Employees: A LEADERSHIP GUIDE TO SUPPORTING YOUR DISTRIBUTED TEAM. United States: The Predictive Index.
Revista Summa. (2018, noviembre 23). ¿Cuáles son los países con más penetración de Internet en Centroamérica? Revista Summa. Recuperado de: https://revistasumma.com/cuales-son-los-paises-con-mas-penetracion-de-internet-en-centroamerica/
The Inclusive Internet Index. (2019, agosto 20). Overall Ranking. Retrieved from The Inclusive Internet Index: https://theinclusiveinternet.eiu.com/explore/countries/SV/performance/indicators/
Published
How to Cite
Issue
Section
License
Copyright (c) 2020 José Gonzalo Granados Cantarero

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
You are free to:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material
- The licensor cannot revoke these freedoms as long as you follow the license terms.
Under the following terms:
- Attribution — You must give appropriate credit , provide a link to the license, and indicate if changes were made . You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- NonCommercial — You may not use the material for commercial purposes .
- ShareAlike — If you remix, transform, or build upon the material, you must distribute your contributions under the same license as the original.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
Notices:
You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable exception or limitation .
No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material.