WONG RENDON, Katherine Pamela; MIRANDA CRUZ, Geovanna Emperatriz; CUEVA ESTRADA, Jorge; SUMBA NACIPUCHA, Nicolás. Electronic services of financial entities: an analysis from the customer’s perspective. Realidad Empresarial, [S. l.], n. 20, p. e9032, 2025. DOI: 10.51378/reuca.vi20.9032. Disponível em: https://www.camjol.info/index.php/reuca/article/view/22272. Acesso em: 3 apr. 2026.